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Wireless InformationHome >> Frequently Asked Questions Updated: 12/6/07
By using computer and internet services at the San Diego County Public Law Library, each user will be deemed to have agreed to the Public Internet Access Policy. The Library is a public space and your rights are constrained by the rights of others. In order to provide all users with a healthy working environment, the following activities are strictly prohibited:
Users who violate these rules will be asked to leave the Library. Violations of this policy should be reported to the Circulation Department. Please see our Limitations and Disclaimers section on
this page before connecting to the wireless network.
Top of Page This section describes how to connect to the wireless network and discusses the various services which are available.
No. Membership to the Public Law Library is not required to access the wireless
network. Wireless access is available to all users of the Law Library.
Wireless access is available at all of our facilities. Main Library:
The construction materials in the stacks may prevent your wireless device from seeing the wireless network. Wireless access in the stacks is not supported at this time. East County: North County: South Bay:
Yes! Users can access our electronic legal resources directly from their wireless device. The Library subscribes to many electronic legal resources, including databases, e-books and e-journals from a variety of legal information providers. Visit the electronic legal resources section of our Useful Links page to access most of these resources directly from your wireless laptop. Links to these resources are also available from our online catalog.
Unfortunately, most of our electrical outlets are inaccessible from the work surfaces. Users are not permitted to run power cords across open pathways, as this creates a safety hazard. Please come with a fully charged battery. If you are able to set up near an outlet, we strongly recommend bringing your
own surge protector to protect your equipment.
You are responsible for configuring your own hardware. Due to the number of wireless devices on the market today, it is not possible for Library staff to provide individual support. Users may be able to resolve their connectivity issues after reviewing the provided troubleshooting section. The documentation which came with your hardware or the hardware manufacturers web site may provide helpful information, as well.
Internet access is limited to ports 80 and 8080. You will not be able to access web sites or web content which require the use of a different port from any of our libraries.
We do not offer wireless printing services at this time. However, you can transfer
information to a USB key, CD-ROM, or diskette and print from one of the Public
Law Librarys public use computers. (USB keys, CD-ROMs and diskettes can
be purchased at the Circulation desk.)
No. As with most public wireless "hot spots," our wireless network is not secure. Information sent over the library's wireless network is unencrypted and could be intercepted. Users accept all risks and responsibilities when accessing the internet over non-secure connections. We recommend that users disable file and print sharing prior to connecting
to the internet over a non-secure network. We also strongly encourage users to
have current anti-virus software and definitions installed.
The wireless network is not secure. Information sent over the wireless network may be intercepted by other users. The San Diego County Public Law Library cannot provide technical assistance, nor can we guarantee that you will be able to connect to the wireless network. The user assumes all responsibility for the safety of their equipment, hardware & software configurations, and security of their information. The Public Law Library reserves the right to limit downloading and to reduce
the amount of available bandwidth per connection, in order to ensure equitable
use of these services by all Library users.
This section contains a list of common problems that users experience when attempting to connect to a wireless network, along with some simple steps to help you troubleshoot and, hopefully, resolve the problem.
Our wireless network supports 802.11 b, g, and pre-N. Make sure your wireless card supports one of these protocols. The manual that came with your system will indicate which protocols your wireless adapter supports. Some wireless devices have a function key to quickly disable/enable your wireless connection. Usually, this is the FN (function key) / F2 key combination. Check your user manual for more information. Is your wireless adapter enabled? On Windows systems, go to Control Panel->Network Connections. Does the wireless device appear in this list? If not, you will need to add the device. If a wireless device is listed, is it enabled? To enable a wireless device, right click the icon and select enable. Are you using a firewall? Do you have more than one firewall installed? Some anti-virus solutions install an additional firewall service, by default. If so, this may be preventing you from seeing the wireless network. Windows firewall settings can be accessed from the Control Panel. You can temporarily disable the firewall(s) to see if this resolves the problem.
If this works, we recommend re-enabling your firewall(s) and figuring out how
to enable wireless connections. Consult the help menu or the manual that came
with your system for additional tips.
Check your wireless settings. In order to make our wireless network easier to use, we do not use encryption. Check your firewall settings. You can temporarily disable the firewall(s) to
see if this resolves the problem. If this works, we recommend re-enabling your
firewall(s) and figuring out how to enable wireless connections. Please consult
the manual that came with your system for assistance.
Is your network card set to automatically obtain an IP address? On Windows workstations, you can check this by going to Control Panel -> Network Connections and checking the TCP/IP properties of your wireless device. If your wireless device is set to obtain an IP address automatically, try repairing
the connection. On Windows systems, right click the wireless device and select
Repair from the menu.
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